Job Location:      Selhurst Park Stadium, SE25 6PU

Contract Type:   Full-time

Deadline:            11th January 2026

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. 

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

Crystal Palace FC is seeking an experienced Safety Officer to join our Security team. This role is fundamental to ensuring the safety, security, and wellbeing of all individuals within the stadium during matchdays and events. The Safety Officer holds responsibility for the delivery of spectator safety operations, providing leadership from the Control Room and throughout the Stadium, and ensuring compliance with the Stadium Safety Certificate, relevant legislation, and Local Authority requirements.

The role requires a proactive, authoritative, and professional approach to safety management, along with flexibility to work both weekdays and weekends in line with the match and event calendar.

Responsibilities:

• Working as the Safety Officer, providing leadership and direction from the Control Room and across the stands.

• Managing the coordination of stewarding and security personnel across all stands and entry points, ensuring safe crowd movement and full adherence to safety protocols.

• Reviewing all stewarding arrangements and making appropriate recommendations to the Club to ensure compliance with the Safety Certificate and best practice.

• Responsible for briefing all Stand Managers on matchdays.

• Evaluating the performance of Stand Managers, Senior Stewards, Stewards, and any specialist stewards, initiating remedial or corrective action where required.

• Inspecting stands prior to matchdays to confirm they are fully operational, compliant, and safe for all spectators and visitors.

• Ensuring all medical support services and first aid rooms are fully staffed, equipped, and operational for matchdays.

• Working as the Matchday Safety Officer from the Control Room and managing all safety-related issues and incidents in compliance with Local Authority and Safety Certificate requirements.

• Monitoring stewarding levels throughout matchdays to ensure effective and equitable deployment of staff in line with the Safety Certificate.

• Other duties and responsibilities as required by line manager.

• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• NVQ Level 4 in Spectator Safety Management or equivalent. 

• Proven experience in a similar role, preferably within a large stadium or event venue. 

• Strong leadership, communication, and organisational skills. 

• In-depth knowledge of safety and security regulations and best practices. 

• Ability to remain calm and decisive under pressure, with excellent problem-solving skills. 

• Proficiency in the use of security technology, including surveillance systems and communication tools. 

• Flexibility to work irregular hours, including evenings, weekends, and public holidays, as required. 

• A strong commitment to upholding safety standards and ensuring the smooth and secure operation of all club activities and events. 

Benefits:

• Complimentary match day ticket

• Reward and Discount Scheme through our Tech Scheme and Simple Health app

• Health and Wellbeing benefit scheme

• 20% Discount in our Retail Stores

• Discounts in various gyms through GymFlex

• Volunteering Day - 1 Workday off to support a charity of your choice.

• Travel Season Ticket loan

• Holiday allowance: 25 Days 

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.