Job Location:      Academy Training Ground, BR3 1NZ

Contract Type:   0-hour, Fixed-Term Contract (Weekends only)

Salary/ ROP:       £13.15

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. 

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

We are looking for a friendly and reliable individual to join our team to operate a new retail food kiosk at the Academy. The unit will operate on Saturdays and Sundays during football season, serving a range of hot and cold drinks, paninis, baguettes, and snacks. This is a customer-facing role, ideal for someone who enjoys working in a fast-paced food retail environment and delivering excellent service.

Responsibilities:

• Serving hot and cold drinks, snacks, paninis, and baguettes

• Providing friendly, efficient customer service

• Taking customer orders accurately and passing them on to the kitchen team

• Handling basic food preparation and service tasks

• Maintaining high standards of cleanliness and hygiene within the unit

• Ensuring the kiosk is kept clean, tidy, and well-stocked during service

• Following food safety, health, and hygiene procedures at all times

• Other duties and responsibilities as required by line manager.

• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• Available to work on weekends (both Saturday and Sunday)

• A positive, can-do attitude and strong customer service skills

• Ability to work independently and as part of a small team

• Good communication skills

• Reliability and punctuality

• Willingness to learn and follow procedures

• Previous experience in food service, retail, or hospitality

• Food Safety Level 2 and Allergen Awareness training (desirable)

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.