Job Location:      Selhurst Park Stadium, SE25 6PU

Contract Type:   0-hour, Fixed-Term Contract

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. 

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

If you have experience in preparing and cooking hot food or as a grill chef with a passion for customer service – we want to hear from you! You will be engaging, enthusiastic and have a thirst to learn and grow. You want to be a part of the buzz and excitement of a match day by being the face of Crystal Palace Football Club and serving high quality products throughout the match.

Our match days are typically on Saturdays with some weekday evening and Sunday matches and the typical shift day is 8 hours depending on the game.

Responsibilities:

• Understanding all menus, product offerings, packaging and pricing

• Responsible for preparing and cooking all the hot food such as burgers, pies, hot dogs nachos and specialty items for a unit on match day and meeting peak periods with appropriate food levels

• Maintain high standards of food presentation and quality with regular controls

• Ensure all products are accounted for, prepared and distributed according to cook-off numbers and instructions from your manager

• Restock and ensure the food prep area is clean at the end of your shift

• Ensure all kitchen unit equipment (electrical or otherwise) is cleaned down and properly maintained at the end of every shift

• Adhere and keep up to date records for food and health and safety standards such as food temperature control levels and following the club’s Food Safety Management System

• Adhering to all Health & Safety policies and Security policies

• Carrying out any other reasonable duties asked of you from within your team and management including being flexible in covering tasks outside of your role-specific duties.

• Other duties and responsibilities as required by line manager.

• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• Food Safety Level 2 certificate and strong knowledge of proper food handling procedures

• Experience grilling or cooking food in mass quantities, particularly in a busy or similar environment

• A can-do attitude and be prepared to help the rest of the team out with a positive attitude

• Immaculate grooming standards and overall appearance

• Always look for ways to improve

• Can work in high pressure situations

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.