Job Location:      Selhurst Park Stadium, SE25 6PU

Contract Type:   Full-time

Who we are:

We are Crystal Palace Football Club, a Premier League Football Club with more than 160 years of proud history. Spread across three different sites - brand new main offices at Selhurst Park Stadium, our London office, and our Training Ground/Academy, we offer the best atmosphere and culture for our fans and our employees. 

We strive for excellence in the workplace with a philosophy of high standards, professionalism, and a strong work ethic from our employees. We are constantly trying to grow, diversify and build with not only our team on the pitch, but also our team in the offices and on the ground.

About this role:

Crystal Palace Football Club are looking for an highly organised and proactive Executive Assistant to support the CEO with daily administrative operations and project coordination.

The successful candidate will manage the CEO’s diary, coordinate regularly with internal teams and external partners, and help ensure key actions and project milestones are delivered on schedule.

Responsibilities:

• Managing the CEO’s diary and scheduling meetings when needed.

• Liaising with the Head of Departments to provide updates and gain relevant information for different projects.

• Planning and anticipating events well in advance and understanding the rotation and volume of the workload.

• Organisation of meetings, taking minutes, distributing minutes with allocated actions and following through until completion.

• Acting as the first point of contact for all incoming calls, correspondences, internal and external contacts to the CEO.

• Building, developing, and managing relationships with all internal and external stakeholders.

• Expense management (credit card/bank accounts/ PO reconciliation).

• Preparing and transcribing reports, documents, letters meeting notes ensuring a robust attention to detail.

• Preparing a wide range of written materials to include budgets, billings, minutes, assessment, planning schedules.

• Maintaining confidential records and handling sensitive information with a high level of discretion and professionalism.

• Take accurate meeting minutes and maintain clear records of discussions, decisions, and action items.

• Track and follow up on actions from meetings, proactively chasing stakeholders to ensure timely updates and completion.

• Monitor project progress and provide regular updates to relevant teams and leadership.

• Act as a central coordination point to ensure communication flows smoothly across multiple projects and stakeholders.

• Be available to support outside standard working hours and participate in on-call support when required.

• Travel or drive as needed to support meetings, project coordination, or operational requirements.

• Demonstrate strong attention to detail and a proactive, organised approach to executive or administrative support.

• Listen carefully to direction from leadership, execute tasks efficiently, and support the follow-through of projects from instruction to completion.

• Preparing professional PowerPoint presentations, reports and briefing materials for meetings, board updates and internal/external presentations.

• Other duties and responsibilities as required by line manager.

• Upholding and promoting the Club’s policies and procedures, including Health and Safety, Safeguarding and Equal Opportunities policies and procedures.

Experience, Skills and Qualifications:

• Experience working in a similar role, a busy and dynamic environment.

• Fully computer literate, including the use of all Microsoft Office (Word, Excel, PowerPoint and Outlook).

• Highly proficient presentation building skills.

• First class organisational and administrative skills, office management and the ability to anticipate and prioritise the diverse workload.

• Excellent communication skills.

• Able to work under pressure and to be able to meet tight deadlines.

• Experience working in a fast-paced environment providing accurate and timely information to a high standard.

• Hands on experience with office equipment.

• Ability to handle confidential and sensitive information with discretion and professionalism

Benefits:

• Complimentary match day ticket

• Reward and Discount Scheme through our Tech Scheme and Simple Health app

• Health and Wellbeing benefit scheme

• 20% Discount in our Retail Stores

• Discounts in various gyms through GymFlex

• Volunteering Day - 1 Workday off to support a charity of your choice.

• Travel Season Ticket loan

• Holiday allowance: 25 Days 

Our commitment to Equality

At Crystal Palace Football Club, Equality, Diversity & Inclusion is spirited and continues to grow due to the working environment, which makes all staff feel appreciated and welcomed. Crystal Palace Football Club do this by encouraging good relations and practices towards different groups and are committed to promoting employment opportunities that celebrate diversity.

We are committed to attracting, recruiting, and retaining the most talented candidates and the club intends to ensure that everyone who wishes to engage with the club, whether as matchday fans, staff, players, board members, participants in Foundation programmes and any other person engaged with the club's activities, has a real and equal opportunity to do so.

Reasonable Adjustment

We are proud to be a Disability Confident Employer. We guarantee an interview to all disabled applicants who meet the essential criteria for the role, ensuring equitable opportunities for everyone.

If you require disability-related adjustments during the recruitment process, please contact DLO@cpfc.co.uk (DLO inbox is for disability-related queries only, if you wish to gain further information regarding this vacancy, please contact cpfc.recruitment@cpfc.co.uk). We are here to help you through the whole recruitment process including trying to apply for a vacancy, getting in touch with us through the process, and/or helping with access in case you are required to come in for an interview.

Safeguarding

Crystal Palace Football Club is committed to safeguarding and ensuring the welfare and protection of children and vulnerable people and expects all staff to share this commitment. As such, the post holder will be required to undergo any relevant security checks, including a comprehensive background check, Enhanced Disclosure and Barring Service (DBS) to ensure the safety and protection of children and vulnerable individuals.